Dream Cloud

Privacy Policy

Last updated: June 2026

Dream Cloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when using the Service, including:

  • Account Information: When you create an account, we collect your email address, username, password, and any profile information you choose to provide (such as display name, bio, profile picture, and location).

  • Content: We collect content you create, upload, or share on the Service, including posts, projects, campaigns, comments, messages, and any other materials.

  • Payment Information: When you make a payment or receive funds, our payment processor (Stripe) collects payment card details, billing address, and related financial information. Dream Cloud does not directly store complete credit card numbers.

  • Communications: We collect information from your communications with us, including support requests, feedback, and other correspondence.

  • Identity Verification: For certain features (such as receiving payouts), we may collect government-issued identification, tax identification numbers, and other verification documents.

Information Collected Automatically

When you access the Service, we automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers, browser type and version, and mobile network information.

  • Usage Data: Pages visited, features used, actions taken, time spent on pages, referring URLs, and other interaction data.

  • Location Data: Approximate location based on IP address. We do not collect precise GPS location without your explicit consent.

  • Log Data: Server logs including IP address, access times, pages viewed, and system activity.

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to collect information and improve the Service. These technologies help us:

  • Remember your preferences and settings

  • Authenticate your identity and maintain session security

  • Analyze usage patterns and improve the Service

  • Deliver relevant content and features

  • Measure the effectiveness of our communications

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

Information from Third Parties

We may receive information about you from third parties, including:

  • Social media platforms if you connect your account or interact with our social media presence

  • Payment processors regarding transaction status and fraud prevention

  • Analytics providers and advertising partners

  • Other users who may provide information about you (such as when they tag you or send you a message)

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing and Improving the Service

  • Creating and managing your account

  • Processing transactions and sending related information

  • Enabling communication between users

  • Providing customer support

  • Analyzing usage to improve features and user experience

  • Developing new products and services

Communications

  • Sending transactional emails (account verification, payment confirmations, etc.)

  • Sending service-related announcements and updates

  • Sending marketing communications (with your consent, where required)

  • Responding to your inquiries and requests

Safety and Security

  • Detecting, preventing, and addressing fraud, abuse, and security issues

  • Enforcing our Terms of Service and other policies

  • Protecting the rights, property, and safety of Dream Cloud, our users, and the public

  • Complying with legal obligations

Legal and Compliance

  • Complying with applicable laws, regulations, and legal processes

  • Responding to lawful requests from government authorities

  • Fulfilling tax reporting and withholding obligations

  • Establishing, exercising, or defending legal claims

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

With Other Users

Information you make public on the Service (such as your profile, posts, and projects) is visible to other users. When you interact with other users (such as making a contribution), certain information may be shared as part of the transaction.

With Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Payment processing (Stripe)

  • Cloud hosting and infrastructure

  • Email delivery services

  • Analytics and performance monitoring

  • Customer support tools

  • Security and fraud prevention

These providers are contractually obligated to protect your information and may only use it to provide services to us.

For Legal Reasons

We may disclose information if we believe it is necessary to:

  • Comply with applicable law, regulation, or legal process

  • Respond to lawful requests from public authorities

  • Protect the rights, property, or safety of Dream Cloud, our users, or others

  • Detect, prevent, or address fraud, security, or technical issues

  • Enforce our Terms of Service

Business Transfers

If Dream Cloud is involved in a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.

With Your Consent

We may share information with third parties when you give us explicit consent to do so.

4. Data Retention

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of information and how it is used:

  • Account Information: Retained while your account is active and for a reasonable period afterward for legal and business purposes.

  • Transaction Records: Retained for at least 7 years for tax and legal compliance.

  • Communications: Retained for as long as necessary to provide support and for legal purposes.

  • Usage Data: Generally retained in aggregate or anonymized form for analytics purposes.

When you delete your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You may request a copy of the personal information we hold about you in a structured, machine-readable format.

Correction

You may request that we correct inaccurate or incomplete personal information.

Deletion

You may request that we delete your personal information, subject to certain exceptions (such as legal retention requirements).

Objection and Restriction

You may object to or request restriction of certain processing activities.

Withdrawal of Consent

Where processing is based on consent, you may withdraw consent at any time.

Marketing Communications

You may opt out of marketing communications at any time by clicking the unsubscribe link in emails or updating your notification settings.

To exercise these rights, please contact us at info@dreamcloud.com. We will respond to your request within the timeframe required by applicable law.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL) and at rest

  • Secure password hashing

  • Regular security assessments and penetration testing

  • Access controls and authentication requirements

  • Employee training on data protection

  • Incident response procedures

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials.

7. International Data Transfers

Dream Cloud is based in the United States, and your information may be processed and stored in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

When we transfer information internationally, we implement appropriate safeguards, such as standard contractual clauses, to ensure your information receives adequate protection.

8. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

If you believe we have collected information from a child under 18, please contact us immediately at info@dreamcloud.com.

9. Third-Party Links and Services

The Service may contain links to third-party websites, services, or applications that are not operated by Dream Cloud. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

10. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. The Service does not currently respond to DNT signals. However, you can use the cookie controls described in this Privacy Policy to manage tracking technologies.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and share

  • The right to request deletion of your personal information

  • The right to opt out of the sale of personal information (we do not sell personal information)

  • The right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us at info@dreamcloud.com.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal data

  • The right to rectification of inaccurate data

  • The right to erasure ("right to be forgotten")

  • The right to restrict processing

  • The right to data portability

  • The right to object to processing

  • Rights related to automated decision-making

Our legal bases for processing include: performance of contract, legitimate interests, legal compliance, and consent (where applicable).

You have the right to lodge a complaint with a supervisory authority in your country of residence.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated Privacy Policy on the Service and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@dreamcloud.com

Address: Dream Cloud Privacy Team

For data protection inquiries from the EEA, you may also contact our Data Protection Officer at info@dreamcloud.com.